অসম চৰকাৰ
The dashboard shown is updated on a real-time basis.
Grievance Dashboard
Time Limit prescribed as per the Public Service Guarantee Act
15 Days
Total Number of Grievance Received
356
Total Number of Grievance Responded
212
Average time taken to respond to Grievances (In Days)
97
Median time taken to respond to Grievances (In Days)
49
Minimum time taken to respond to Query (In Days)
0
Maximum time taken to respond to Query (In Days)
658
| Department Name | Time Limit prescribed (In Days) | Total Number of Grievance Received | Total Number of Grievance Responded | Average time taken to respond to Grievances (In Days) | Median time taken to respond to Grievances (In Days) | Minimum time taken to respond to Query (In Days) | Maximum time taken to respond to Query (In Days) |
|---|---|---|---|---|---|---|---|
| Commissionerate of Labour | 15 | 117 | 87 | 76 | 42 | 1 | 551 |
| Inspectorate of factories | 15 | 30 | 3 | 66 | 83 | 1 | 113 |
| Inspectorate of Boilers | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Revenue & Disaster Management | 15 | 3 | 0 | 0 | 0 | 0 | 0 |
| Commissionerate Of Food Safety | 15 | 1 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Ayush | 15 | 2 | 1 | 0 | 0 | 0 | 0 |
| State Drugs Control Administration | 15 | 11 | 8 | 221 | 250 | 20 | 346 |
| Directorate of Medical Education | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Health Services | 15 | 1 | 0 | 0 | 0 | 0 | 0 |
| Pre-Conception and Pre-Natal Diagnostic Techniques | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Single Window Agency | 15 | 2 | 2 | 58 | 58 | 38 | 78 |
| Commissionerate of Industries and Commerce | 15 | 7 | 7 | 85 | 77 | 24 | 151 |
| Inspectorate Of Electricity | 15 | 5 | 4 | 184 | 172 | 29 | 362 |
| Assam Power Distribution Company Ltd. (APDCL) | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Guwahati Jal Board | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Guwahati Municipal Corporation | 15 | 14 | 0 | 0 | 0 | 0 | 0 |
| Guwahati Metropolitan Development Authority | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Tourism | 15 | 1 | 0 | 0 | 0 | 0 | 0 |
| Director of Fire and Emergency Services | 15 | 6 | 0 | 0 | 0 | 0 | 0 |
| Controller of Legal Metrology | 15 | 5 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Food, Civil Supplies & Consumer Affairs | 15 | 1 | 0 | 0 | 0 | 0 | 0 |
| Registrar of Firms & Societies | 15 | 58 | 45 | 29 | 24 | 0 | 193 |
| Commissionerate of Taxes | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Registrar of Co-operative Societies | 15 | 5 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Agriculture | 15 | 11 | 0 | 0 | 0 | 0 | 0 |
| Public Works Roads | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Pollution Control Board Assam | 15 | 4 | 0 | 0 | 0 | 0 | 0 |
| Environment and Forest | 15 | 1 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Geology and Mining | 15 | 1 | 1 | 40 | 40 | 40 | 40 |
| Directorate of Municipal Administration | 15 | 46 | 38 | 157 | 130 | 5 | 600 |
| Assam Urban Water Supply & Sewarage Board | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Town & Country Planning | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Commissionerate of Excise | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Commercial Court | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Transport | 15 | 2 | 0 | 0 | 0 | 0 | 0 |
| General Administration | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Elementary Education | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Secondary Education | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Higher Education | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Political Department | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Directorate of Information Technology, Electronics and Communication | 15 | 1 | 0 | 0 | 0 | 0 | 0 |
| Assam Industrial Development Corporation (AIDC) Ltd | 15 | 1 | 0 | 0 | 0 | 0 | 0 |
| Assam Industrial Infrastructure Development Corporation (AIIDC) | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Assam Small Industries Development Corporation (ASIDC) Ltd | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
| Ministry of Petroleum and Natural Gas | 15 | 0 | 0 | 0 | 0 | 0 | 0 |
