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General Query Dashboard

Time Limit prescribed as per the Public Service Guarantee Act
15 Days
Total Number of Query Received
352
Total Number of Query Responded
41
Average time taken to respond to Queries (In Days)
168
Median time taken to respond to Queries (In Days)
132
Minimum time taken to respond to Query (In Days)
1
Maximum time taken to respond to Query (In Days)
393
Slno Department Name Service Name Time Limit prescribed as per the Public Service Guarantee Act Total Number of Queries Received Total Number of Queries Responded Average time taken to respond to Queriess (In Days) Median time taken to respond to Queriess (In Days) Minimum time taken to respond to Query (In Days) Maximum time taken to respond to Query (In Days) Average Fee Taken by the Deparment for completion of entire process of obtaining approval / certificate
2 Single Window Agency Add Unit of Common Application Form 15 4 0 0 0 0 0 N/A
3 Inspectorate of factories Factory Plan Approval 15 1 0 0 0 0 0 N/A
4 Directorate of Agriculture Application for Renewal of Dealers License Seeds – Wholesale 15 1 0 0 0 0 0 N/A
5 Commissionerate of Industries and Commerce Application for Pre Registration under Assam Logistics and Warehousing Policy 2022 15 1 0 0 0 0 0 N/A
6 Director of Fire and Emergency Services Application for Fire NOC in respect of fire safety measures in erecting temporary structures / circus / movable theatre / exhibitions under Assam Fire Service Rule 1989 Form No VI 15 2 0 0 0 0 0 N/A
7 Controller of Legal Metrology License as Dealer of Weights & Measures (Form- LD- I). 15 1 0 0 0 0 0 N/A
8 Directorate of Secondary Education Application for Prior Permission to establish and run Private Educational Institutions - Secondary Education 15 1 0 0 0 0 0 N/A
9 Inspectorate of factories Amendment to Factory License 15 3 0 0 0 0 0 N/A
10 Commissionerate of Labour Application form for obtaining of 365 days opening license under the Assam Shop and Establishment Act 15 5 4 42 14 5 137 N/A
11 Assam Power Distribution Company Ltd. (APDCL) Application form for new Low Tension (LT) connection 15 1 0 0 0 0 0 N/A
12 Directorate of Agriculture Application for License of Plant Protection Chemicals – Retail 15 5 0 0 0 0 0 N/A
13 Directorate of Secondary Education Application for Registration under section 6 of the Assam Non-Govt. Educational Institutions - Secondary Education 15 1 1 35 35 35 35 N/A
14 Controller of Legal Metrology Application for Reverification and Stamping of New dispensing Pumps of Petrol or Diesel 15 1 0 0 0 0 0 N/A
15 Directorate of Elementary Education Application for Prior Permission to establish and run Private Educational Institutions - Elementary Education 15 1 0 0 0 0 0 N/A
16 Commissionerate of Labour Common Application for Trade Licence cum Registration of Establishment under the Assam Shops and Establishment Act 1971 15 17 6 115 78 1 359 N/A
17 Registrar of Firms & Societies Renewal of Registration of Society 15 12 0 0 0 0 0 N/A
18 Directorate of Tourism License as Tour Operator 15 1 0 0 0 0 0 N/A
19 Assam Industrial Development Corporation (AIDC) Ltd Land Allotment in various Industrial Estates - AIDC 15 1 0 0 0 0 0 N/A
20 Registrar of Co-operative Societies Registration of Cooperative Society with Limited Liability under the Assam Cooperative Societies Act 2007 15 4 0 0 0 0 0 N/A
21 State Drugs Control Administration Application for grant of a licence to manufacture for sale or for distribution of drugs specified in Schedule C and C (1) excluding those specified in part XB and Schedule X Addl items- Form 27 15 1 0 0 0 0 0 N/A
22 Inspectorate of factories Application for Auto Renewal of Factory License Form No 2 15 17 0 0 0 0 0 N/A
23 Directorate of Higher Education Application for Administrative Recognition - Higher Education 15 1 0 0 0 0 0 N/A
24 Directorate of Geology and Mining Application for Registration of Mineral Dealer license 15 1 0 0 0 0 0 N/A
25 Commissionerate of Labour License of a Contractor (s) for Employment of migrant workmen in Form V under Section 8 (1) (b) of the Interstate Migrant Workmen (R.E & C.S) Act, 1979 and Rule 7 (2) of the Assam Rules. 15 1 0 0 0 0 0 N/A
26 Commissionerate of Labour Auto Renewal of the Certificate of Registration of Establishment in Form O under Section 36 of the Assam Shops & Establishment Act, 1971 and Rule 49 of the Assam Rules 15 9 4 26 30 7 36 N/A
27 Director of Fire and Emergency Services Fire NOC for one storied / multi-storied / high rise building under Assam Fire Service Rule 1989 Form No I 15 3 0 0 0 0 0 N/A
28 Commissionerate of Labour Application for Auto Renewal of License in Form VII under Rule 29 (2) of the Contract Labour (R & A) Rules, 1971 15 2 1 343 343 343 343 N/A
29 Environment and Forest Application for grant of License for Wood based Industry 15 1 0 0 0 0 0 N/A
30 Directorate of Agriculture Application for Amendment/Endorsement of Fertilizer Licence – Wholesale 15 1 0 0 0 0 0 N/A
31 Commissionerate of Labour License of a Contractor(s) in Form IV under Section 12 of the Contract Labour (R & A) Act, 1970 and Rule 21 (1) of the Assam Rules. 15 14 10 191 137 27 393 N/A
32 Directorate of Agriculture Application for Dealers License Seeds – Wholesale 15 1 0 0 0 0 0 N/A
33 State Drugs Control Administration Application for grant of a license to sell stock exhibit or offer for sale or distribute drugs other than those specified in Schedule X Form 19 and additional information retail 15 6 0 0 0 0 0 N/A
34 Directorate of Agriculture Application for License of Plant Protection Chemicals – Wholesale 15 1 0 0 0 0 0 N/A
35 Inspectorate Of Electricity Application for Supervisor Certificate of Competency 15 1 0 0 0 0 0 N/A
36 Registrar of Firms & Societies Recording of changes in the constitution of a Firm registered under section 63(1) and rule 4(6) of I.P. Act, 1932 15 2 0 0 0 0 0 N/A
37 Inspectorate Of Electricity Seeking approval to commence power supply in sub-station exceeding 650 volts. 15 2 0 0 0 0 0 N/A
38 Registrar of Firms & Societies Registrations of Partnership firms under Indian Partnership Act, 1932 Section 58 & Rules 4(2) of I.P. Act 1932 15 6 0 0 0 0 0 N/A
39 Inspectorate Of Electricity Renewal of Electrical Contractor license. 15 1 0 0 0 0 0 N/A
40 Directorate of Agriculture Application for Renewal of Fertilizer Licence – Retail 15 1 0 0 0 0 0 N/A
41 Assam Industrial Infrastructure Development Corporation (AIIDC) Land/Shed Allotment In Various Industrial Estates - AIIDC 15 2 0 0 0 0 0 N/A
42 Director of Fire and Emergency Services Application for Renewal of Fire NOC under Assam Fire Service Rule 1989 Form No XII 15 7 0 0 0 0 0 N/A
43 Directorate of Geology and Mining Application for Renewal of Mineral Dealer license 15 1 0 0 0 0 0 N/A
44 Directorate of Municipal Administration Application for Trade Licence 15 23 0 0 0 0 0 N/A
45 Inspectorate of factories Transfer of Factory License 15 1 0 0 0 0 0 N/A
46 Directorate of Food, Civil Supplies & Consumer Affairs Application for Wholesale License for Cloth 15 1 0 0 0 0 0 N/A
47 Commissionerate of Labour Auto Renewal of the Certificate of Registration in (Form I) under Rule 8 of the Assam Motor Transport Workers Rules, 1962 15 1 0 0 0 0 0 N/A
48 Commissionerate of Labour Auto Renewal form for obtaining of 365 days opening license under the Assam Shop and Establishment Act 15 4 4 168 139 22 374 N/A
49 Inspectorate Of Electricity Application for Renewal of Workmans Permit 15 1 0 0 0 0 0 N/A
50 Registrar of Co-operative Societies Initial Application for formation of Cooperative Society 15 5 0 0 0 0 0 N/A
51 Inspectorate of factories Renewal of Factory Registration and Licensing 15 2 0 0 0 0 0 N/A
52 General Administration Cinema Licence 15 1 0 0 0 0 0 N/A
53 State Drugs Control Administration Application for grant of a license to sell stock exhibit or offer for sale or distribute drugs other than those specified in Schedule X Form 19 and additional information wholesale 15 4 0 0 0 0 0 N/A
54 Registrar of Firms & Societies Registration of Societies under the Societies Registration Act XXI of 1860 15 14 0 0 0 0 0 N/A
55 Inspectorate of factories Factory Registration and Licensing 15 2 0 0 0 0 0 N/A
56 Director of Fire and Emergency Services Application for Fire NOC in respect of fire safety measures in storage and handling of petroleum products / industry Class A B & C under Assam Fire Service Rule 1989 Form No VII 15 2 0 0 0 0 0 N/A
57 Directorate of Agriculture Application for Fertilizer Licence – Retail 15 1 0 0 0 0 0 N/A
58 Commissionerate of Labour Registration of Establishment as the Principal Employer in Form I under Contract Labour (Regulation and Abolition) Act 1970 and Rule 17 (1) of the Assam Rules, 1971. 15 8 5 201 241 9 385 N/A
59 Directorate of Municipal Administration Application for Auto Renewal of Trade Licence 15 8 0 0 0 0 0 N/A
60 Inspectorate Of Electricity Application for renewal of license of escalators/lift 15 1 0 0 0 0 0 N/A
61 Directorate of Food, Civil Supplies & Consumer Affairs Application for M.S. & H.S.D. for retail outlet (Petrol Pump) 15 1 0 0 0 0 0 N/A
62 Commissionerate of Excise Application for Brand and Label Registration 15 8 0 0 0 0 0 N/A
63 Registrar of Firms & Societies Issue of duplicate registration certificate of the society 15 1 0 0 0 0 0 N/A
64 Directorate of Agriculture Application for Pest Control Operation License – Anti Termite 15 3 0 0 0 0 0 N/A
65 Commissionerate of Labour Registration in (Form I) under Rule 4 of the Assam Motor Transport Workers Rules, 1962 15 4 1 309 309 309 309 N/A
66 Inspectorate Of Electricity Application for Renewal of Supervisors Certificate of Competency 15 2 0 0 0 0 0 N/A
67 Single Window Agency Common Application form 15 17 0 0 0 0 0 N/A
1 Single Window Agency General 15 92 5 332 377 231 379 N/A
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